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Email Bill Delivery

Same bill. More convenient delivery.

Paperless billing with Email Bill Delivery.

Get your bill delivered right to your inbox

Viewing and paying your monthly energy bill just got easier, faster and more convenient with our new Email Bill Delivery. There's no need to set up an online account, and no need to ever leave your inbox. It's all right there for you. Just set up a password and you're all set.

Enroll today

For the next three months, you'll be receiving your bill via email as a password-protected PDF in addition to your mailed paper bill. If you like receiving the electronic bill, enroll in Email Bill Delivery to keep receiving it that way. If at the end of the three-month trial you haven't enrolled, you will stop receiving your bill via email and only receive your mailed paper bill.

Advantages of Email Bill Delivery

  • PDF looks identical to your paper bill
  • "Remember-me" feature on banking info
  • No username needed – just a secure password
  • No paper clutter or stamps
  • One-click quick pay feature at no charge
Over 2 million Duke Energy customers already enjoy the convenience of Paperless Billing.

How to enroll

If you'd like to continue receiving your electronic bill, simply click on the Enroll now button on the email you received from us.

Read the Terms and conditions.

Frequently Asked Questions

Changing your information

Billing and Payment

Cancelling Service

Construction Invoice

Email Notification


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