Paperless Billing

Enjoy the ease and convenience of Paperless Billing

Paperless Billing gives you the same information as a paper bill. The only difference is how you receive it and how easy and convenient it is. And the best part? It's free. Start enjoying all the benefits when you enroll in My Account Services.
Online bill

Energy bill

Benefits of Paperless Billing

  • Get your bill online – no paper clutter

    You don't have to manage paper files of your bill; we'll keep up to two years of your past bills online.
  • Pay any way you want, including online

    Take control of how, where and when you pay your energy bill. The choice is yours.
  • Sign up for email reminders so you never forget to pay

    We'll even send you email reminders when your bill is available for viewing and when it's time to pay.

Frequently Asked Questions

  • Yes. As long as you have the account information set up in your bank account, you can pay from checking and/or savings accounts.

  • You will receive an email and/or phone notification that a new bill is available for viewing and payment.

  • Payments will be posted to your account on the scheduled date.

  • No, only payments made via a valid checking account drawn on a U.S. bank are accepted. You can make a one-time payment using Visa, MasterCard, Discover Card or debit card via our credit card/electronic check payment method with a convenience fee of $1.50.
  • No. At this time, you cannot download your e-bill information into money management programs. Look for this feature coming soon.

  • Yes, you can edit or cancel a payment made prior to 3 p.m. ET. After that time, the payment will be processed as originally entered. Select Payment History and then Cancel or Edit under the Actions column to change/cancel a payment.

  • Log into e-bill and select Manage Bank Account from the menu. Click the Add Bank Account button to add a bank account. Click Edit under the Action column and then type over existing data and click Submit Change to edit bank information. Click Delete under the Action column and then click Submit to delete bank information.

  • An account with a scheduled payment cannot be de-enrolled from e-bill until the payment is canceled. Select Payment History and click the Cancel button under the Actions column to delete a payment.
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