Personal Power Manager

Two hundred thousand Duke Energy customers are voluntarily allowing their air conditioning use to be reduced during the hottest days of the year. Why? To save money! While programs vary by state and climate, Duke Energy customers who participate in the Power Manager program receive bill credits each year.

That’s not enough, you say?

By participating in Power Manager, you will help keep electricity costs low by reducing demand for electricity and delaying the need to build additional power plants in your region.

I know that got your interest. Am I right?

You’re eligible for Power Manager if you’re a Duke Energy customer, own your single-family home, and have a functional central air conditioning unit with an outside compressor.

Now that we’ve confirmed your eligibility, here’s how the program works:

• Duke Energy installs a small device near your outside air conditioning unit.
• Using this device, your air conditioner may be temporarily interrupted for a few minutes each half hour during the few times a summer when demand for electricity reaches critical levels.
• During these infrequent “cycling events,” your air conditioner will be turned off and on in coordination with other Power Manager customers to reduce the overall demand for electricity.
• Your indoor fan is not affected and will continue to circulate air to help keep your home comfortable.
• Power Manager will not be used on nights, weekends or holidays (except in a system emergency).

Cycling events may occur a few times per month during the months of June through September. In some years, cycling events have occurred on six to ten days.  The number of events depends on the type of summer we’re experiencing. If the summer is mild, cycling may not occur at all.

Please visit our website for a full FAQ on the Power Manager program or call us at 1-888-463-5022 to enroll by phone. Details vary by state, so be sure to read up on the specifics for your area.