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Customer Service

Top 10 Questions

Outage & Storm Assistance is Available 24 Hours 7 Days a Week

Report an Electric Outage Online English: 1-800-POWERON
1-800-769-3766
View Current Electric Outages Español: 1-866-4APAGON
1-866-427-2466

Billing & Payment

1-800-777-9898

Start, Stop & Move Service

1-800-777-9898

Other Inquiries

1-800-777-9898

Call Before You Dig

NC: 1-800-632-4949
SC: 1-888-721-7877

Lakes & Recreation

1-800-829-LAKE (1-800-829-5253)