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Helping customers in need

Helping customers in need

Electricity from Duke Energy Carolinas is an excellent value. Even with the proposed rate increase, our customers will be paying less for electricity than they did in 1991, when adjusted for inflation.

And yet for many of our customers, electricity is a significant monthly expense.

We provide our customers numerous tools and resources to help them lower their energy use and spending. Learn more about these programs and how we can help you save energy and money.

We also have a number of programs that offer assistance to customers facing economic hardship. Learn more about our programs to help eligible customers.