To provide you with timely and accurate service, please complete all five sections of this form. Under Section 2, Service (Site) Address Information, please place a check mark in the box beside “Upgrade Existing Service”. Please be sure to include the meter number or account number to be upgraded.
Delivery Information and Load/Equipment Information sections are needed by our engineering group to accurately meet your electrical requirements. If this information is not available at this time, please complete the Billing Information, Service (Site) Address Information, and Additional Contact Information sections so we can initiate your service request.
We will make every effort to complete your request as quickly as possible. Our service personnel are available Monday – Saturday; except major holidays.
Please allow at least three business days to complete your request.
Non-Residential Load Sheet / Upgrade Request Form (pdf, 139 KB)
Did you know that Duke Energy can improve energy efficiency for both new construction and existing buildings? We offer Smart $aver Incentives that can reduce the cost of high efficiency equipment installations and upgrades.