Duke Energy

As an existing Paperless Billing customer your Paperless Billing account will transfer to your new location.  However, you must add your bank account information to your new account as shown:

  • Sign in using existing username and password
  • Select Pay Bill,
  • Select Add a Bank Account
  • Complete all fields for Bank Account information
  • Select Save
  • Select Done

If your Paperless Billing/e-Bill  account is through your financial institution, it will not transfer to your new location. After your new account is active, please re-enroll your new account through your financial institution.