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System Damage

Distribution piping systems are used to deliver natural gas. When natural gas systems leak, natural gas will normally rise away from the surface and dissipate. Trouble may occur, however, if natural gas migrates under the ground and into buildings, sewers, and duct systems such as those used for underground telephone and electric lines. The majority of natural gas distribution incidents are caused by damage to natural gas lines from construction and other excavation activities. When lines are dug into they may leak with no one reporting the damage, or leak in such large quantities that an instant emergency results.

For the publicís protection, our lawmakers have made it mandatory for contractors or landowners to have underground utilities located before excavation activities can begin. Our company, and other businesses with buried investments, are working together to provide locating services to anyone planning to excavate in the vicinity of underground gas, electric, telephone or other buried utilities.

Homeowners can protect themselves and their neighbors by keeping an eye on things and by asking excavators if they have called the appropriate locating services.

Homeowners should also not forget to set a good example by calling for their own projects. A task as simple as installing a fence or planting a new tree in the middle of the yard can turn out deadly if an underground gas or electric line is hit.

Itís a free service. Participating utilities will send someone out to mark the underground facilities if you call two days in advance.

Call before you dig. Itís the law.

Call 811 or:

Indiana: 800-382-5544
Kentucky: 800-752-6007
Ohio: 800-362-2764

Natural gas is a safe, clean, and reliable energy source when treated and handled with respect; but like safety Ė itís something to think about.

If you have any questions about natural gas safety, or need more information, contact us at 800-544-6900.

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