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Paperless Billing

Paperless Billing.
The simplest way to pay.

Say "goodbye" to that paper bill in the mail. Cut out the most cumbersome and time-consuming steps associated with paying bills and manage your entire account right here, on your computer. Say "hello" to simple, convenient, and safe.

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Go Paperless
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It's Simple.

With paperless billing, there are:

  • No checks to write
  • No stamps to buy
  • No bills to mail, file or to clutter your mailbox

It's Convenient.

You can manage the entire bill-paying process online. You'll get:

  • E-mail reminders when your bill is ready
  • Quick and easy access to pay bills anytime, anywhere
  • Round-the-clock access to your online account, including your last 24 statements
  • Easy set-up for one-time or ongoing automatic payments

It's Safe.

Paperless billing puts you in control of your personal information and greatly reduces the chance of identity theft with:

  • A secure log-in
  • Protected data
  • No paper containing your sensitive personal info floating around

Paperless Billing: Go, Get, Give Promotional Terms and Conditions

Limit one redemption code per Duke Energy account.  Cancellation of paperless statements and re-enrolling in paperless billing for the purpose of obtaining more than one redemption code is strictly prohibited.

For existing paperless billing customers, please send the following information:

  • Account holder name
  • Account number
  • Mailing address
  • Contact email address
    (Note: Redemption codes for three free song downloads will be sent to the email address provided).

Mail the information to:

Duke Energy
Go Get Give Incentive
526 Church Street
Charlotte, NC 28202
Mail Code EC4ZB

Please allow three to six weeks for redemption codes to be emailed to you.

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