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| | Note: This information is approximate and subject to change as work is performed. |
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| County | Customers Out | | ALAMANCE | 1 | | CALDWELL | 1 | | CATAWBA | 1 | | CLEVELAND | 3 | | DAVIDSON | 1 | | DURHAM | 3 | | FORSYTH | 2 | | GUILFORD | 2 | | MCDOWELL | 1 | | MECKLENBURG | 5 | | ROWAN | 1 | | STANLY | 1 | | STOKES | 2 | | TRANSYLVANIA | 1 | | YADKIN | 1 |
| | | County | Customers Out | | ANDERSON | 3 | | LANCASTER | 2 |
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| Duke Energy restores power for most customer outages in three hours or less. Yet, some outages take longer to restore depending upon the circumstances. Following a storm or in situations where widespread damage has occurred, outage restoration will take longer. Our customers are encouraged to call 1-800-POWERON to report outages and get an estimated time of restoration. Los clientes hispanos pueden llamar 1-866-4-APAGON. |
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