Automatic Monthly Payment with BillPayer 2000®

What Is Automatic Monthly Payment?

Payment is automatically withdrawn from your bank account each month on the due date using BillPayer 2000®.

Print the enrollment form (pdf, 40 KB)  

Why Sign Up?

  • There are no dates to remember, checks to write or stamps to buy.
  • You still receive a monthly bill and have the option to stop a bill payment, change the bill payment amount or change the payment date.
  • BillPayer 2000 transactions appear on your monthly bank statement.

How to Get Started

To help ensure your checking account information is secure, your original signature is needed on the BillPayer 2000 enrollment form.

  1. Complete and sign the BillPayer 2000 enrollment form (pdf, 40 KB).
  2. Mail enrollment form to:
     
    BillPayer 2000
    MD 10900A-8651
    38 Fountain Square Plaza
    Cincinnati, OH 45273-9611

To request additional information about this program, contact BillPayer 2000 toll-free at 1-800-991-7771.

Frequently Asked Questions

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Is there a fee to use BillPayer 2000?

Yes. This service is provided by Midwest Payment Systems, a partner company, which charges a 30 cents convenience fee per transaction. This convenience fee will appear as a separate item on your checking account statement.

Is it safe to use BillPayer 2000 to pay my energy bills?

Yes. Your payments are handled safely, accurately and confidentially through our BillPayer 2000 partner, Fifth Third Bank in Cincinnati, Ohio.

How will I know that my bill has been paid by BillPayer 2000?

When you receive your Duke Energy bill, BillPayer 2000 is also notified of your bill amount and due date. BillPayer 2000 automatically pays the bill on the due date. Transactions will appear on your monthly bank statement along with a 30 cents convenience fee.

I’ve mailed in my enrollment form. When will BillPayer 2000 begin automatically drafting my bill amount from my bank account?

We will immediately send you a confirmation letter when we receive your completed application. In the meantime, you should continue to pay your bills as usual.

BillPayer 2000® is the registered trademark of Midwest Payment Systems.