Streetlight Outage

Duke Energy needs your help keeping our communities safe. To make it easier for you to notify us when a streetlight is no longer working properly, we have created this convenient online form. Simply complete this form and submit it to us.

If there is damage to the streetlight, call our Customer Service Department toll-free at 1-800-543-5599 to report the damage. Thank you for your assistance.

* Indicates a required field.

Contact Information

Please enter your first and last name.

* First & Last Name

Please enter your phone number.

xxx-xxx-xxxx

* Phone

Please enter your e-mail address.

Enter a valid e-mail address and re-enter to confirm.

* E-mail

Please confirm your e-mail and check to ensure it matches the field above.

* Confirm E-mail

Account Information

Please enter your account number.

* Account Number

Please enter your service address.

* Service Address

Please enter your city.

* City / State / Zip

Please enter your state.

Please enter your zip code.

Streetlight Information

Please enter condition of light.

* Condition of Light

Off Flickering Stays On

Pole Number if Available

Please enter if there is damage to the light.

* Is there any damage to the light?

Yes No

(e.g., cover is broken, bulb broken out, wires hanging)

If yes, please describe

(i.e. S.E. corner of 1st and Elm in front of Subway)

Please enter location of the pole

* Location of the pole with closest intersecting street and/or landmark