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Outage & Storm Information

Please be prepared to provide your address, phone number or electric/gas account number.

Report a Gas Problem:

Toll free: 800.634.4300

Report an Electric Problem:

Toll free: 1-800-543-5599 Report an Electric Outage Online
View Current Electric Outages

If you see a fallen power line or safety hazard involving our equipment, call Duke Energy at 800.543.5599 and select Option 2 or contact your local emergency services immediately. Keep others away until help arrives. For your safety, do not touch a power line or anything touching a power line such as limbs, tools, and toys. Power lines that have fallen are dangerous and should not be moved.