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Has it ever happened to you?

You come home from a long day at the office and suddenly realize your house is extremely cold.

You search for all the possible causes when you discover your pilot light has gone out. What’s even more confusing is knowing whom to call since there are 500 heating companies in the phone book. The good news is Duke Energy now offers the PilotLite™ program to Ohio and Kentucky gas customers. No one understands the technology better than your gas provider.

Duke Energy has experienced technicians to help you prepare your furnace for use. Don’t wait for the first cold snap. The PilotLite™ program is designed to give you peace of mind knowing that your heating or appliance pilot lights are being properly restored.

How much does it cost?

Quite frankly, that’s the best part of the PilotLite™ program. Ongoing comfort and convenience is just $50.

What’s more – if the thermocouple on your gas appliance needs to be replaced we will do it for just an additional $17. The charges for these services will appear on your monthly bill.

So please, take a moment to think about it. When you do, you’ll see that it just makes good sense to choose your gas provider to handle these services for you.

The next time you come home and your house is cold because your pilot light has gone out, take advantage of the Duke Energy PilotLite™ program.

This service is available by calling 513.651.4466 or toll free 800.648.7777.