Billing & Payment
More Billing & Payment Options
Understanding Your Bill
One Time Payment
Make an immediate payment online or by phone using a credit card, debit card or electronic check with Speedpay®.
Reading Your Bill
Explanations of your energy bill to help you better understand your energy usage.
Payment Locations
Pay at authorized retail Pay Agents or at our customer service offices.
Reading Your Meter
Learn how to read your meter and submit meter reads online.
Paying by Mail
Mail your payment directly to Duke Energy.
Bill Inserts
An online view of recent customer bill inserts.
Bill Forwarding
This program is designed for our customers who are away from home for extended periods. You may forward your bill to any address and receive your bill on time no matter where you are.
Electric and Gas Rates
View Our rate information.
Adjusted Due Date
You can adjust the due date of your energy bill five-to-ten days forward from your original due date.