Streetlight Outage

Duke Energy needs your help keeping our communities safe. To make it easier for you to notify us when a streetlight is no longer working properly, we have created this convenient online form. Simply complete this form and submit it to us.

If there is damage to the streetlight, call our Customer Service Department toll-free at 1-800-543-5599 to report the damage. Thank you for your assistance.

(*) Denotes required field
Prefix
 First Name:*
Middle Initial
Last Name:*
Account Number:*
Service Address:*
City:*
State:*
Zip Code:*
Telephone number:* ()
E-mail Address:*
Streetlight Information:
Condition of Light:*
(Select One) 		Off Flickering Stays on
Pole Number if Available:
Is there any damage to the light?* Yes No
If yes, please describe (e.g., cover is broken, bulb broken out, wires hanging):
 
Please provide the location of the pole with closest intersecting street and/or landmark (i.e., S.E. corner of 1st and Elm in front of Subway):
 
Review all entries carefully, make any necessary corrections and then click on the submit button only once. You will receive a confirmation shortly.