Opting On/Off Customer List
The Public Utilities Commission of Ohio (PUCO) requires Duke Energy to provide certified suppliers with a current list of its customers. The customer list includes name, address and usage data. Suppliers may use this information to market their services to current Duke Energy business customers.If you would like to have your name added to or removed from the customer list, contact our Business Service Center:
BSCTeam@duke-energy.com, 1-800-774-1202.
The following information will be necessary to complete your request.
- "opting on customer list" or "opting off customer list"
- Name on Duke Energy bill
- Account number
- Service address
- Daytime phone number
If you wish, you may also write Duke Energy to be excluded from or added to the customer list at:
Duke Energy
PO Box 960
Main Drop 575C
Cincinnati, Ohio 45201
Please Note: Opting off this list does not guarantee that a supplier will not contact you as they may gather your name through other means.
The customer list is updated quarterly. You may opt on or off the list at any time.
If you have notified Duke Energy that you wish to be removed from the list, you do not need to contact us again unless you wish to be placed back on the list.
