Cancelling under Other Situations Business & Large Business Customers
Ohio Business and Large Business Customers can cancel an enrollment with an electric supplier unless the enrollment is for an account considered mercantile (>700,000 kWh annually or a national account). If so, the enrollment cannot be cancelled.
To cancel an enrollment with an electric supplier or gas supplier under other situations, please contact us at Customer Account Services.
You may also contact us at 877-632-3853.