Cancelling under Other Situations Business & Large Business Customers

Ohio Business and Large Business Customers can cancel an enrollment with an electric supplier unless the enrollment is for an account considered mercantile (>700,000 kWh annually or a national account). If so, the enrollment cannot be cancelled.

To cancel an enrollment with an electric supplier or gas supplier under other situations, please contact our Business Service Center

You may also contact us at 800-774-1202.