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Customer Service

Top 10 Questions

Outage & Storm Assistance is Available 24 Hours 7 Days a Week

Report an Electric Outage Online English: 800.POWERON
800.769.3766
View Current Electric Outages Español: 866.4APAGON
866.427.2466

Billing & Payment

800.777.9898

Start, Stop & Move Service

800.777.9898

Other Inquiries

800.777.9898

Call Before You Dig

NC: 800.632.4949
SC: 888.721.7877

Lakes & Recreation

800.829.LAKE (800.829.5253)

Report Power Theft

Unauthorized uses and theft of electricity is illegal and extremely dangerous. To confidentially report suspicious activities involving electrical equipment, please call us at 800.777.9898.