North Carolina Change Location
North Carolina » Outage & Storm Information

Outage & Storm Information

Please be prepared to provide your address, phone number or electric account number.

Report an Electric Problem:

English: 1-800-POWERON
Report an Electric Outage Online
Espaņol: 1-866-4APAGON
View Current Electric Outages

If you see a fallen power line or safety hazard involving our equipment, call Duke Energy at 1-800-POWERON and select Option 2 or contact your local emergency services immediately. Keep others away until help arrives. For your safety, do not touch a power line or anything touching a power line such as limbs, tools, and toys. Power lines that have fallen are dangerous and should not be moved.