Outage & Storm Information
For the most up-to-date outage and estimated times of restoration information please view current electric outages..
View this video to learn how Duke Energy assesses storm damage.
Total of 4,400 personnel aiding Duke Energy power restoration efforts (as of March 9, 2014)
Duke Energy makes progress on restoring power to customers.
- Latest news release (March 9)
- Duke Energy progresa en el restablecimiento de energía eléctrica para sus clientes
- Storm news via Twitter
- Storm news via Facebook
Please be prepared to provide your address, phone number or electric account number.
Report an Electric Problem:
|Report an Electric Outage Online|
|View Current Electric Outages|
If you see a fallen power line or safety hazard involving our equipment, call Duke Energy at 1-800-POWERON and select Option 2 or contact your local emergency services immediately. Keep others away until help arrives. For your safety, do not touch a power line or anything touching a power line such as limbs, tools, and toys. Power lines that have fallen are dangerous and should not be moved.