Outage & Storm Information
Please be prepared to provide your address, phone number or electric account number.
Report an Electric Problem:
| English: | 1-800-POWERON 1-800-769-3766 |
Report an Electric Outage Online |
| Español: | 1-866-4APAGON 1-866-427-2466 |
View Current Electric Outages |
If you see a fallen power line or safety hazard involving our equipment, call Duke Energy at 1-800-POWERON and select Option 2 or contact your local emergency services immediately. Keep others away until help arrives. For your safety, do not touch a power line or anything touching a power line such as limbs, tools, and toys. Power lines that have fallen are dangerous and should not be moved.
Report Other Issues
Outage Resources
