Billing & Payment
- Online Payment
- Enroll in online services to receive, view and pay your bill online with Paperless Billing.
- Paperless Billing
- Use Duke Energy's free Paperless Billing service to receive, view and pay your bill online.
- Automatic Payment Plan
- Automatically withdraw payment from your bank account.
- Equal Payment Plan
- Enjoy the benefits of predictable monthly payments.
- Combine Billing & Payment Options
- Combine Paperless Billing, Equal Payment Plan and Automatic Monthly Payment to make your monthly payment more convenient.
More Billing & Payment Options
Understanding Your Bill
- One Time Payment
- Make an immediate payment online or by phone using a credit card, debit card or electronic check with Speedpay®.
- Reading Your Bill
- Use this interactive page to better understand the bill Duke Energy sends you each month.
- Payment Locations
- Pay your Duke Energy bill at convenient locations in more than 70 Carolina cities and towns.
- Reading Your Meter
- Learn how to read your electric meter and monitor your electricity usage through the month.
- Paying By Mail
- Mail your payments directly to Duke Energy.
- North Carolina Bill Inserts
- An online view of recent customer bill inserts.
- Frequently Asked Questions
- Get answers to the most commonly asked questions.
- Electric Rates
- Review Duke Energy Carolinas' electric rates.
