Standard Services
- Outdoor Lighting
- Our complete turnkey service includes equipment, installation, operation and maintenance — all for one monthly fee.
- Report an Outage
- Use our automatic outage reporting system to immediately log your power outage.
- Start Service
- Complete this form to establish service at a new or existing location.
- Stop Service
- Complete this online form to stop service at your business location. If you need to establish service at a new location served by Duke Energy, please use the Transfer Service form.
- Transfer Service
- Complete this online form if your business is moving from one Duke Energy-served location to another Duke Energy-served location.
- Upgrade Service
- Complete this online form if your business is upgrading equipment such as changing wiring, adding or removing equipment or changing load.
- Security Deposit Options
- All non-residential customers must establish credit prior to electric service connection. Several security deposit options are available for new businesses with unestablished credit or existing businesses with established credit risks.
- Change Your Phone or Address
- Use this online form to update the phone number, mailing address or service address for your account.
