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Energy Efficiency Program Opt-Out Eligibility

What accounts are eligible to opt out?

An opt-in/opt-out enrollment period occurs annually Nov. 1 through Dec. 31. The following “opt-out” eligibility requirements have been approved by the North Carolina Utilities Commission.

  • Any industrial or qualifying large commercial customer* may notify Duke Energy that it has implemented, or will implement, alternative energy efficiency measures and may elect not to participate in the company’s energy efficiency programs. Any customer that chooses this option will, after the date of notification to the utility, be exempt from the energy efficiency rider established pursuant to this rule beginning the next calendar year. New customers who have accounts that meet the eligibility requirements to opt out have 60 days after establishing service to notify Duke Energy of their election decision. If no opt-out election is made during the first 60 days, the new account will remain opted in to the company’s energy efficiency programs. From then on, opt-out decisions can only be made during the company’s annual decision window.
  • At the time Duke Energy petitions for the annual rider, it may be required to provide the commission with a list of those industrial or large commercial customers that have opted out of participation in the new energy efficiency measures.
  • Any customers that opted out during the annual enrollment window may, at their sole discretion, change their election to opt in during a March opt-in window (first five business days of March) and participate in the company’s energy efficiency programs. Customers choosing this option should note that the rider will be retroactively applied back to Jan. 1. Customers who choose this opt-in option lose the right to be exempt from the rider for that calendar year.
  • Qualifying customers may choose to participate in only the energy efficiency programs, only the demand-side management programs, both or neither.
  • To opt out, qualifying customers must complete the Energy Efficiency and Demand-Side Management Decision Form. Once the form is received, a qualifying customer will be exempt from the costs associated with the “energy efficiency” and/or “demand-side management” components of the energy efficiency rider. However, in doing so, customers forego the opportunity to take advantage of incentives, which can improve the bottom line and lower the cost of doing business.
  • Before submitting a request for exemption from this suite of energy-saving programs, we encourage customers to visit our energy efficiency programs page.

Energy Efficiency and Demand-Side Management Decision Form

To view, complete and print the form you will need to have Adobe Acrobat Reader installed on your computer (click here to download the software). Once you have accessed the application, save the blank template directly to your computer, do not attempt to fill out the form while it is open in a web browser. After opening your application, select “Highlight Existing Fields” in the top right hand corner of the form to ensure that all fillable fields on your form are show in blue. Once you have completed your form, print a hardcopy for your records and save it to your computer.

Energy Efficiency Frequently Asked Questions

*All customers on an Industrial rate and those commercial customers consuming at least 1 million kilowatt-hours (kWh) annually are eligible to opt out. Additionally, all other accounts billed to the same entity with lesser annual usage located on the same or contiguous properties are also eligible to opt out.