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Energy Efficiency Program Opt-Out Eligibility

What requirements have been approved to opt out?

The following “opt out” eligibility requirements have been approved by the North Carolina Utilities Commission.

  • Any industrial or qualifying large commercial customer* may notify Duke Energy that it has implemented, or will implement, alternative energy efficiency measures and may elect not to participate in new energy efficiency measures. Any customer that chooses this option will, after the date of notification to the utility, be exempt from the energy efficiency rider established pursuant to this rule.
  • At the time Duke Energy petitions for the annual rider, it may be required to provide the Commission with a list of those industrial or large commercial customers that have opted out of participation in the new energy efficiency measures.
  • New customers who are eligible will have 60 days after establishing service to notify Duke Energy of their election decision. The opt in/out enrollment period occurs annually from Nov. 1 to Dec. 31. Additionally, any customer that opted out during the annual enrollment window may, at their sole discretion, change their election to opt in during a March opt in window (first five business days of March), recognizing that the rider will be retroactively applied back to January 1st of the calendar year.
  • Qualifying customers may participate in the conservation programs (Smart $aver® assessments and Incentives), only the demand-side management programs (PowerShare®), both or neither.
  • Any customer that chooses to opt out, but subsequently elects to participate, loses the right to be exempt from payment of the rider.
    • To opt out, qualifying customers must complete the online provision. Once the form is received, a qualifying customer will be exempt from the costs associated with the "conservation" and/or "demand-side management" components of the energy efficiency rider. However, in doing so, customers forego the opportunity to take advantage of energy efficiency incentives, which can improve the bottom line and lower the cost of doing business.
    • Before submitting a request for exemption from this suite of energy-saving programs, we encourage customers to visit our energy efficiency programs page.

*All customers on an Industrial rate and those commercials customers consuming 1 million kilowatt-hours annually are eligible to opt out.


Energy Efficiency and Demand-Side Management Decision Form

Energy Efficiency Frequently Asked Questions