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On-Site Generation

What is On-Site Generation?

Duke Energy will automatically provide power to your facility during a power outage so that your business stays in business.

Features & Benefits

  • Duke Energy provides seamless, uninterrupted power to your facility allowing you to focus on your business.
  • Our unique pricing and service option requires no up-front capital expenditure and mitigates your risk of fuel price spikes.
  • Pricing is governed by a filed tariff with the utility commission. 
  • The on-site generator and related equipment is remotely monitored and controlled 24x7.
  • Duke Energy provides operation and maintenance resources, freeing your resources to concentrate on other business areas.

How to Get Started

Contact Customer Account Services at BSCTeam@duke-energy.com or 1-800-777-0046 to arrange a consultation with a Duke Energy professional.
 

Frequently Asked Questions

Q.  What are the steps involved with getting an on-site generator?
A.  First, you meet with our experts to discuss your business needs so that we can provide the best solution for you.  Duke Energy will provide a proposal describing the options and budgetary costs.  If you decide to proceed, you will sign a Letter of Intent.  After this, Duke Energy will do a detailed solution design and determine the monthly fee.  Duke Energy will purchase, install and commission the on-site generation system. 

Q.  What about ongoing maintenance and repairs?
A.  After the generator is installed and commissioned, Duke Energy assumes ongoing maintenance and repair responsibilities.