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Wind Storm Wreaks Havoc in the Carolinas April 5, 2011

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A severe weather system moved through the Duke Energy Carolinas service area overnight causing extensive damage to the power delivery system.

At the peak of the storm at 4 a.m. today, more than 256,000 customers were without power.

Sixty- to 70-mile-per-hour wind gusts and driving rain uprooted large trees, downed power poles and power lines. While crews have already begun restoration efforts, the main focus now is on conducting a detailed damage assessment and we expect to provide estimated times of restoration later today.

“While our crews are working as quickly and safely as possible to restore power, we also encourage members of the public to focus on their own personal safety,” said Jim Stanley, Duke Energy’s senior vice president for power delivery. “It is important to stay away from downed or sagging power lines. All lines, as well as trees or limbs in contact with the lines, should be considered energized, and dangerous.”

Approximately 300 additional workers are traveling from the company’s Midwest service area to assist with Carolinas restoration efforts. In addition, the company is working with other utilities in the Southeast to secure additional crews to assist.

Storm damage photos are available on Flickr in the following set:

Storm-related information and Duke Energy restoration updates can be accessed online at:; via Twitter at ; and on Facebook at

Customers may report power outages by calling Duke Energy’s automated 1-800-POWER-ON (1-800-769-3766) number. Spanish-speaking customers should call toll free at 1-866-427-2466. If customers need to speak on the phone with a representative, they may experience extended wait times.

Duke Energy Carolinas owns nuclear, coal-fired, natural gas and hydroelectric generation. That diverse fuel mix provides approximately 19,000 megawatts of owned electric capacity to approximately 2.4 million customers in a 24,000-square-mile service area of North Carolina and South Carolina. Duke Energy is one of the largest electric power holding companies in the United States. Its regulated utility operations serve approximately 4 million customers located in five states in the Southeast and Midwest, representing a population of approximately 12 million people.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at:

Contact: Media Relations
24-Hour Phone: 800-559-3853

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