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Duke Energy Gives Additional Boost to Customer Assistance HeatShare and WinterCare Programs Jan. 26, 2009

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A sluggish economy has made this year's heating season especially difficult for many Ohio and Kentucky residents who are already struggling to cover their heating bills. To ease this situation, the Duke Energy Foundation will contribute an additional $200,000 to the programs, with $150,000 going to Duke Energy's Ohio HeatShare program and $50,000 to the company's Kentucky WinterCare program.

Duke Energy Ohio currently contributes $100,000 each year to HeatShare and matches up to $100,000 in donations from customers and employees. Duke Energy Kentucky contributes $25,000 annually to WinterCare and matches up to $25,000 in donations.  The $200,000 will be added to the current contributions.

Duke Energy serves approximately 1.1 million electric and gas customers in Ohio and 225,000 in Northern Kentucky.

Duke Energy's HeatShare program has provided more than $3 million to Ohio residents since 1996. The program has already provided a total of $300,000 to be distributed to residents this winter. 

Since 1996, the company's WinterCare program has distributed more than $760,000 to Kentucky residents in Duke Energy's Northern Kentucky service territory. This additional $50,000 to the program is in addition to the $25,000 already contributed. The WinterCare program distributed more than $36,000 last year

"This is a challenging time in our economy," said Julie Janson, president, Duke Energy Ohio and Kentucky. "The need is so great and immediate for our customers. I am pleased that our company is able to provide additional funding to help our communities where we live and work."

Duke Energy customers are able to make a donation to their state program through their monthly bill. All contributions are tax deductible and 100 percent of the contributions go directly to the participating non-profit agencies that distribute the funds to needy families. Additional information on the programs and ways to donate are available at

Duke Energy’s Ohio operations deliver electricity to approximately 690,000 electric customers and natural gas service to approximately 425,000 customers. Duke Energy’s Kentucky operations provide approximately 1,100 net megawatts of electricity to approximately 135,000 electric customers. The company also provides natural gas service to approximately 95,000 customers in Northern Kentucky.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at:

Contact: Johnna Reeder
Phone: 513-419-5760
24-Hour Phone: 704-382-8333

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