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Duke Energy Indiana Down to Approximately 40,000 Out of Power Sept. 18, 2008

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As of Thursday morning, Duke Energy has restored power to more than 350,000 affected by Sunday’s wind storm. Approximately 40,000 remain out of service in the company’s Clarksville, Connersville, Corydon/Salem, Madison and Seymour districts. 

“Power restoration is always toughest in the final stretch because there are so many individual problems causing outages affecting only a few customers,” said Duke Energy Indiana President Jim Stanley. “For example, in our hardest hit area Clarksville, we had nearly three times more cases of trouble compared to other parts of our Indiana service area. It has taken longer to get through those repairs.” 

Estimated restoration times for the remaining areas are: 

Midnight Thursday

Seymour        Connersville

Midnight Friday

Madison         Corydon/Salem

Midnight Saturday

Clarksville                 Jeffersonville                        New Albany   

“We want to remind customers that safety is just as critical now as at the beginning of this storm,” Stanley said. “While it may be tempting to clear debris around downed power lines, don’t do it. Assume all lines are energized and contact us.”  

Duke Energy customers can report down lines or power outages at 1-800-343-3525. 

Meter Boxes and Weatherheads

Individual outages are sometimes caused by a damaged meter box or weather head, which is part of the fixture that connects the service/supply line to the meter box. If the meter or weather head is damaged or pulled away from the building, customers need to contact a licensed electrician for repairs. In some areas, a local county inspection may also be necessary before power can be restored. Customers should turn off their main breaker until damage is repaired.

Standby Generator Safety

Duke Energy wants to remind its customers using standby generators to always follow the manufacturer’s instructions to ensure safe and proper operation. For safe operations:

  • Contact a licensed electrician for installation. Generators can be dangerous. Contact a licensed electrician if you have any questions about the operation of the unit.
  • If you are using a generator at your home to provide power until your service is restored, watch for crews and turn the generator off when they are in the area. The excess electricity created by a generator can feed back onto the electric lines, severely injuring a line technician who begins to work on a line, believing it to be de-energized.
  • When using an emergency generator in a home, it is safer to plug appliances or devices directly into the generator. Do not connect a generator directly to a breaker panel or fuse box. If a generator has previously been connected to a breaker panel, turn off or disconnect the main breaker to ensure the safety of  line technicians working on the line to restore service.
  • Always make sure generator exhaust is located outside and properly vented. It can be dangerous to locate a generator in an enclosed space like a garage. 

Duke Energy’s Indiana operations provide approximately 7,300 megawatts of safe, reliable and competitively priced electricity to more than 780,000 electric customers, making it the state’s largest electric supplier.  

Duke Energy, one of the largest electric power companies in the United States, supplies and delivers electricity to approximately 4 million U.S. customers in its regulated jurisdictions. The company has approximately 35,000 megawatts of electric generating capacity in the Midwest and the Carolinas, and natural gas distribution services in Ohio and Kentucky. In addition, Duke Energy has more than 4,000 megawatts of electric generation in Latin America, and is a joint-venture partner in a U.S. real estate company.  

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at:


Contact: Angeline Protogere
Phone: 317-838-1338
24-Hour Phone: 800-559-3853 (DUKE)

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