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Duke Energy Making Progress in Restoring Power in Ohio and Kentucky September 17, 2008

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Duke Energy distribution line crews and contractors from Ohio, Kentucky, and the Carolinas made considerable progress Tuesday in restoring power. As of 7:30 a.m., 320,000 customers remained without power.

Field personnel will increase to 1,650 today, as additional crews arrive from the Carolinas and elsewhere. Duke Energy continues to work towards restoring 85 percent of the Ohio and Kentucky customers who lost power by the end of day Wednesday.  Significant restoration efforts will continue through the weekend as crews work to repair lines for all customers.

Customers who have special medical needs or who have family members with special medical needs should make appropriate arrangements for an extended outage. Customers with special needs can call the following numbers:

  • Cincinnati Area Senior Services at 513-721-4330
  • Council on Aging at 513-721-1025
  • Cincinnati Area Chapter of the American Red Cross at 513-579-3000

Duke Energy, The Kroger Co. and the Cincinnati Area Chapter of the American Red Cross are working together to assist individuals and families affected by the high winds.  Ten truckloads of bottled water will be distributed by the Cincinnati Area Red Cross at distribution centers in Kentucky and Ohio. Information on water distribution can be found at
“Today will be critical to our progress as we continue to add resources and focus on restoring main distribution lines that deliver electricity to large numbers of customers,” said Duke Energy Ohio and Kentucky President Sandra Meyer. “We will continue our efforts to restore all customers as quickly as possible and thank everyone for their patience and understanding as we work around the clock to repair the damage from this unprecedented storm. The public should remain focused on their personal safety by avoiding downed power lines and trees or debris near those lines.”

Most of the additional workers are Duke Energy employees from the company’s utility operations in North Carolina and South Carolina. Contractors who typically work for the company in the Southeast and Midwest are also part of the group.

Outages peaked at 700,000 as 70-mile-per-hour winds from the remnants of Hurricane Ike tore through the greater Cincinnati and Northern Kentucky area Sunday afternoon, significantly damaging Duke Energy’s transmission and distribution infrastructure.

Duke Energy, one of the largest electric power companies in the United States, supplies and delivers electricity to approximately 4 million U.S. customers in its regulated jurisdictions. The company has approximately 35,000 megawatts of electric generating capacity in the Midwest and the Carolinas, and natural gas distribution services in Ohio and Kentucky. In addition, Duke Energy has more than 4,000 megawatts of electric generation in Latin America, and is a joint-venture partner in a U.S. real estate company.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at:

Contact: Media Relations
24-Hour Phone: 704-382-8333

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