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MEDIA ADVISORY: Duke Making Progress with Outage Restoration April 18, 2007 - 5 a.m.

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Over the last 24 hours, Duke Energy crews and personnel from other utilities have made significant progress restoring power outages as a result of Monday’s wind storm. Approximately 44,400 customer outages remain in Duke Energy’s service area in the Carolinas. More than 217,500 customers experienced power outages at the peak of the wind event on Monday, April 16.

The remaining customer outages are in the hardest hit counties of Burke, Caldwell, Henderson, McDowell, Rutherford and Transylvania. Duke expects to restore electricity to the majority of customers by the end of Thursday, April 19.

We appreciate our customers’ patience as our employees, contractors and out-of-state crews work around the clock to restore electric service as quickly and safely as possible.

More than 5,000 people are involved in the restoration effort. In addition to Duke Energy crews from the Carolinas and Midwest, the company has received off-system personnel from Alabama, Florida, Georgia and Tennessee.

For up-to-date outage totals, an outage map and estimated times of restoration (ETORS) for all impacted counties, please visit the Duke Energy Web site.

Members of the public should treat any downed line with extreme caution and treat all lines and any object touching them as energized. All downed power lines should be reported to Duke Energy and local emergency management.

If the meter box to a customer’s home is damaged or pulled away from the building, customers need to contact a licensed electrician for repairs and their local county inspection office for an inspection. Customers should turn off their main breaker until damage is repaired.

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