News Release
September 20, 2003

DUKE POWER'S RESTORATION EFFORTS NEARING COMPLETION

81 percent of 131,356 affected customers have had service restored.

Current outages include:

Location

Outages

Alamance County

592

Durham County

12,294

Guilford County

1,612

Orange County

6,791

Rockingham County

1,254

Caswell County

834

Current Outage Total: 25,489

  • Duke Power crews are making good progress towards full restoration of the outages caused by Hurricane Isabel. Crews will continue to work around-the –clock until all customers are restored. Storm-related outages are expected to be restored by Sunday evening.
  • Customers still without electricity can call 1-800-POWERON, then select Option 3 to learn their individual estimated time of restoration. Spanish-speaking customers should dial 1-800-943-6914.
  • More than 2,000 workers have replaced poles, reset equipment and restrung miles of wire in Triad and Triangle communities impacted by Isabel’s powerful wind and rain.

“Utility crews, emergency personnel and local and state agencies have coordinated their efforts to implement an effective restoration plan,” said Theopolis Holeman, Duke Power’s senior vice president for power delivery. “We appreciate our customers’ patience and their spirit of helping one another in this time of need.”

“Once we have completed restorations to our customers’, we will begin to release crews to other utilities as they are requested. Our utility mutual assistance agreements work to help all member utilities in crisis,” Holeman continued.

Location

Estimated ETOR

Location

Estimated ETOR

Burlington
(Alamance County)

Greensboro
(Guilford County)

Alamance/Bellemont

Clear

Adams Farm/Sedgefield

Clear

Altamahaw/Ossipee

Saturday Midnight

Airport/Cardinal

Clear

Burlington/Graham

Sunday Midnight

B Sum/Montic/Mclean

Saturday Noon

Elon College

Clear

Guilford College

Saturday Noon

Gibsonville/Whitsett

Saturday Midnight

Irving Park

Saturday Noon

Haw River/Green Lvt

Sunday Midnight

Kimseville/Julian

Saturday Noon

Hopedale/Grencoe

Saturday Midnight

Lake Jeanette

Saturday Noon

Mebane/Efland

Clear

North Greensboro

Saturday Midnight

Saxapahaw/Eli Whitney

Saturday Midnight

Pl Gar/Climax/F Oak

Saturday Noon

Snow Camp/Kimesville

Saturday Midnight

South Greensboro

Saturday Noon

Swepsonville

Clear

Starmount

Clear

Union Ridge/Pl Grove

Saturday Midnight

Stokesdale/Summrfld

Saturday Noon

Chapel Hill
(Orange County)

High Point
(Guilford County)

Carrboro

Sunday Noon

Archdale/Trinity

Clear

Chapel Hill

Sunday Noon

Denton/Silver Valley

Clear

East Chapel Hill

Sunday Noon

Fairgrove/Cedar Lod

Clear

East Hillsborough

Sunday Noon

Glenola/Sophia/C Sq

Clear

Efland/Cedar Grove

Sunday Noon

High Point

Clear

Hillsborough

Sunday Noon

Horneytown/Cantrb'y

Clear

Northern Orange

Sunday Noon

Jamestown

Clear

Whitecross

Sunday Noon

Ledford/Hasty/W Crk

Clear

Oakview/Oak Hollow

Clear

Durham
(Durham County)

Pilot

Clear

Butner/Creedmoor

Saturday Noon

Randleman/Lev Cross

Clear

Central Durham

Saturday Noon

Thomasville

Clear

East Durham

Clear

Northeast Durham

Saturday Noon

Northern Durham

Sunday Midnight

Research Triangle Park

Sunday Noon

Southwest Durham

Saturday Midnight

West Durham

Saturday Midnight

  

Reidsville
(Rockingham County)

(Caswell County)

Monroeton-Bethany

Saturday Midnight

Pelham-Providence

Saturday Midnight

Pelham-Providence

Saturday Midnight

Reidsville City

Saturday Midnight

Reidsville N East

Saturday Midnight

Reidsville N West

Saturday Midnight

Reidsville S East

Saturday Midnight

Reidsville S West

Saturday Midnight

Reidsville South

Saturday Midnight

Reidsville Township

Saturday Midnight

Ruffin

Saturday Midnight

Wentworth

Saturday Midnight

Williamsburg

Saturday Midnight

Madison
(Rockingham County)

E Madison-Mayodan

Saturday Noon

Huntsville-N Bethel

Saturday Noon

Madison-Mayodan City

Saturday Noon

Madison-Mayodan West

Saturday Noon

Mayodan Town

Saturday Noon

Sandy Ridge

Saturday Noon

Shiloh-Price Township

Saturday Midnight

Stoneville Town

Saturday Noon

US220-NC135 Bus Park

Saturday Noon

Ronda

Saturday Noon

Shacktown

Saturday Noon

Yadkinville

Saturday Noon

Eden
(Rockingham County)

Draper North

Saturday Midnight

Draper South

Saturday Noon

East Eden City

Saturday Noon

Eden City South

Saturday Noon

Eden City West

Saturday Noon

Eden North West

Saturday Midnight

Eden South West

Saturday Midnight

Eden-Draper Rural

Saturday Midnight

Eden-Leaksville

Saturday Midnight

Eden-Spray

Saturday Midnight

North East Eden

Saturday Midnight

South East Eden

Saturday Noon

Contact: Media Relations
Phone: 704/382-8333
24-Hour Phone: 704/382-8333
e-mail: N/A