News Release
September 19, 2003

MORE THAN 100,000 DUKE POWER CUSTOMERS HAVE POWER RESTORED

  • Duke Power crews have made tremendous progress in restoring power to customers. More than 100,000 customers affected by the hurricane now have electricity.
  • Current outages include:

Location 

Outages

Alamance County

1,876

Durham County

12,294

Guilford County

4,985

Orange County

6,791

Rockingham County

2,895

Caswell County

919

Current Outage Total: 30,098

  • Crews continue to work as quickly and safely as possible. Duke Power estimates that customers still without power should be restored by midnight Sunday at the latest.
  • Location-specific estimated times of restoration for those customers still without service will be available at 7 a.m. Saturday morning.

“We’d like to thank our customers for their patience as we deal with the aftermath of this storm. We’ll continue to work until every customer is restored,” said Theopolis Holeman, Duke Power’s senior vice president for power delivery.

Duke Power continues to have more than 2,000 people working in the hardest hit areas. “Once we get our own customers’ power back on we will begin to release crews to other utilities as they are requested,” Holeman said. “In our business it’s understood that when someone needs help, we pitch in and support one another.”

  • During an outage, your neighbor's power may come back on while you remain without power. This may occur because not all circuits are restored to service at the same time, and different parts of your neighborhood may be served by different circuits. Even houses on the same street might be served by different circuits.
  • Duke Power customers should continue to call 1-800-769-3766 (POWERON) to report outages. Spanish-speaking customers may call 1-800-943-6914.If your service is provided by another utility, please contact your electric service provider.

NEXT UPDATE:   6:30 A.M.Saturday, September 20, 2003

Contact: Media Relations
Phone: 704/382-8333
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