News Release
September 19, 2003

DUKE POWER CREWS HAVE RESTORED POWER TO MORE THAN HALF THE CUSTOMERS IMPACTED BY HURRICANE ISABEL

  • A total of 79,900 customers -- 60 percent of the customers affected at the peak of the storm -- now have service restored.
  • Current outages include:

Location 

Outages

Alamance County

2,879

Durham County

21,076

Guilford County

8,630

Orange County

12,024

Rockingham County

2,806

Caswell County

1,992

Current Outage Total: 51,456

  • Crews continue to work as quickly and safely as possible. Estimated times of restoration are as follows:

Location

Estimated Times Of Restoration

Alamance County

Sunday – Midnight

Durham County

Sunday – Midnight

Guilford County

Saturday – Noon

Orange County

Sunday – Midnight

Rockingham County

Saturday – Noon

Caswell County

Saturday – Noon

  • Beginning at 7 a.m. tomorrow, we will provide location-specific estimated times of restoration for those customers still without service.
  • During an outage, your neighbor's power may come back on while you remain without power. This may occur because not all circuits are restored to service at the same time, and diffe`rent parts of your neighborhood may be served by different circuits. Even houses on the same street might be served by different circuits.
  • Earlier today, Duke Power, through the Duke Energy Foundation, made a $25,000 donation for disaster relief efforts in the Triangle and Triad areas.
  • Duke Power customers should call 1-800-769-3766 (POWERON) to report outages. Spanish-speaking customers may call 1-800-943-6914. If your service is provided by another utility, please contact your electric service provider.
  • To remain safe, customers should stay away from all downed power lines as well as trees, tree limbs or any structure that the lines may be touching.

NEXT UPDATE:   9 P.M.Friday, September 19, 2003

Contact: Media Relations
Phone: 704/382-8333
24-Hour Phone: 704/382-8333
e-mail: N/A