News Release
Dec. 09, 2002

DUKE POWER RESTORES POWER TO MORE THAN 1 MILLION CUSTOMERS

CHARLOTTE, N.C.   – Duke Power has restored power to 1,006,780 customers across North Carolina and South Carolina  

 

“We continue to make progress,” said E.O. Ferrell, senior vice president of electric distribution for Duke Power. “We are monitoring weather conditions that could impact our efforts on Tuesday.”   

 

Temperatures are expected to remain in the 30s during the day Tuesday, with wind speeds of 20 to 30 mph and a possibility of freezing rain in the morning, from Charlotte to Durham.

 

These deteriorating conditions could impact restoration activities and, possibly, lead to additional outages caused by trees damaged or weakened by an extended drought and last week’s ice storm. Improving weather is expected on Wednesday.

 

The company continues to project that service will be reconnected to 90 percent of affected customers by midnight Wednesday, December 11.

 

“We understand that several days without power is very uncomfortable and stressful,” Ferrell said. “Many of our employees also continue to be without power in their homes. Our crews are working around the clock to restore power to our customers. We appreciate the patience of our customers during this very challenging period.” 

 

Reminders:

If your power remains off when a neighbor’s power is back on, the company advises you to call 1-800-POWERON (1-800-769-3766). The line offers options for Spanish speaking customers. (Si su casa sigue sin servicio eléctrico y sus vecinos ya tienen electricidad, favor de llamar al teléfono de Duke Power, 1-800-POWERON (1-800-943-6914). Nuestras operadoras pueden atenderle en español.)

 

Customers are cautioned to make sure their meter box has not been damaged. If the meter box is damaged or pulled away from the building, customers need to contact a licensed electrician for repairs as well as their local county inspections office for information about inspections.   

 

Outage numbers reported will continue to fluctuate as line workers have to disconnect some services to test lines or make additional repairs further down the line.

N. CAROLINA
Location

Peak Outages

Number Restored

Outages Remain

Burlington 62,000 39,600 22,400
Chapel Hill 38,800 21,100 17,700
Charlotte 296,600 188,500 108,100
Durham

108,900

58,500

50,400
Gastonia 60,400 40,600 19,800
Greensboro 105,800 67,700 38,100
Hendersonville 2,400 2,400 0
Hickory 67,300 63,900 3,400
High Point 54,400 29,600 24,800
Kannapolis 36,500 24,700 11,800
Lenoir 9,900 9,900 0
Marion 7,000 7,000 0
Mooresville 26,300 18,800 7,500
N. Wilkesboro 13,300 13,300 0
Rutherfordton 18,100 17,700 400
Salisbury 57,200 29,900 27,300
Shelby 34,000 28,700 5,300
Winston-Salem 36,800 36,800 0
Totals 1,035,700 698,700 337,000
S. CAROLINA
Location

Peak Outages

Number Restored

Outages Remain

Anderson 27,200 27,200 0
Chester 5,200 5,200 0
Clemson 7,000 7,000 0
Greenville 115,200 114,500 700
Greenwood 9,800 9,800 0
Greer 25,800 25,680 120
Lancaster 42,400 39,200 3,200
Spartanburg 100,000 79,500 20,500
Totals 332,600 308,080 34,700
NC & SC COMBINED 1,368,300 1,006,780 361,520

* These numbers do not reflect outages in all areas of the Duke Power service territory. The company projects 90 percent of the outages will be restored by midnight Wednesday, Dec. 11.  Restoration may be longer for customers with individual service or equipment problems.

ESTIMATED TIMES OF RESTORATION

Please Note: A majority of customers will have their electric service restored by the times listed below. However, Estimated Time Of Restoration (to the 90 percent restored level) may be longer for customers with individual service or equipment problems. Information will be updated as work progresses.

AREA ESTIMATED TIME OF RESTORATION
Anderson Clear
Brevard Clear
Burlington Wednesday by midnight
Chapel Hill Wednesday by midnight
Charlotte Wednesday by midnight
Chester Clear
Clemson Clear
Durham Wednesday by midnight
Eden Clear
Elkin Clear
Ft. Mill Wednesday by midnight
Gastonia Wednesday by midnight
Greensboro Wednesday by midnight
Greenville Monday by midnight
Greenwood Clear
Greer Tuesday by midnight
Hendersonville Clear
Hickory Wednesday by midnight
High Point Wednesday by midnight
Kannapolis Wednesday by midnight
Lancaster Tuesday by midnight
Lenoir Monday afternoon
Madison Clear
Marion Clear
Mooresville Wednesday by midnight
Mt. Airy Clear
N. Wilkesboro Clear
Reidsville Clear
Rutherfordton Tuesday by midnight
Salisbury Wednesday by midnight
Shelby Wednesday by midnight
Spartanburg Tuesday by midnight
Winston-Salem Clear

TUESDAY, DEC. 10: WE WILL UPDATE RESTORATION NUMBERS AT:  

5:30 a.m.

4:30 p.m.

 

YOU CAN CALL OUR MEDIA OUTAGE LINE AT 704/382-8333 FOR UPDATES. PLEASE PRESS OPTION 1. THIS OPTION WILL ALSO ALLOW YOU TO REACH A REPRESENTATIVE FOR INTERVIEW.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

Contact: Media Relations - Joint Information Center
Phone: (704) 382-8333
24 Hour Phone: (704) 382-8333
Email: n/a