News Release
Dec. 07, 2002

DUKE POWER MAKING PROGRESS AS 10,000 ELECTRIC EMPLOYEES ADDRESS STORM OF THE CENTURY

CHARLOTTE, N.C.    Duke Power,  supported by contractors and neighboring utility crews, is making progress with about 500,000 customers restored to service. More than 1.3 million customers were without power during the height of the outage on Thursday, Dec. 5.

 

“Additional resources and weather improvements are enhancing our restoration progress,” said E. O. Ferrell, senior vice president of electric distribution for Duke Power. “With the majority of vital services restored, many of our crews are working on repairs to larger, feeder lines needed to make full restoration efforts. While some of this work may not be visible to the public, it is difficult, time consuming and a required part of our restoration process.

 

“Our numbers are fluctuating as we battle new outages occurring from ice and tree damage in addition to some shorter interruptions needed for restoration efforts. We continue to urge customers to be patient and to use extreme caution around fallen power lines,” continued Ferrell.

 

More than 10,000 Duke Power employees, contractors and neighboring crews are dedicated to the restoration efforts. The company projects that 90 percent of the system-wide outages will be restored by Wednesday evening, Dec. 11. 

 

Power outages and downed power lines should be reported using the 1-800-POWERON (1/800-769-3766) telephone line. If a customer has reported an outage, it isn’t necessary to call again unless the customer’s power remains off when a neighbor’s power is restored.

 

Major areas affected as of 11 a.m.

North Carolina

South Carolina

Location

Number

 

Location

Number

Burlington

50,000

 

Anderson

2,200

Chapel Hill

34,000

 

Chester

800

Charlotte

215,700

 

Clemson

CLEAR

Durham

93,000

 

Greenville

48,000

Gastonia

56,000

 

Greenwood

1,100

Greensboro

65,000

 

Greer

13,000

Hendersonville

CLEAR

 

Lancaster

18,700

Hickory

40,000

 

Spartanburg

51,500

  High Point

42,800

 

 

 

Kannapolis

24,000

 

 

 

Lenoir

4,200

 

 

 

Marion

1,900

 

 

 

Mooresville

20,800

 

 

 

North Wilkesboro

500

 

 

 

Rutherfordton

8,100

 

 

 

Salisbury

56,900

 

 

 

Shelby

19,700

 

 

 

Winston-Salem

8,400

 

 

 


SATURDAY, DEC. 7, WE WILL PROVIDE UPDATES ON OUR MEDIA OUTAGE UPDATE LINE AT 704/382-8333 ON THE FOLLOWING SCHEDULE:

 

6:30 a.m.

11 a.m.

4:30 p.m.

9:30 p.m.

 

PLEASE PRESS OPTION 1. THIS OPTION WILL ALSO ALLOW YOU TO REACH A REPRESENTATIVE FOR INTERVIEW.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

Contact: Media Relations Joint Information Center
Phone: (704) 382-8333
24 Hour Phone: (704) 382-8333
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