News Release
Dec. 06, 2002

DUKE POWER CREWS MAKE GOOD PROGRESS IN POWER RESTORATION EFFORTS

CHARLOTTE – Friday, Duke Power crews restored electricity to more than 200,000 customers whose service had been interrupted by this week’s severe ice storm. Additional out-of-state crews are arriving tonight and throughout the weekend to join other workers dedicated to restoration efforts across Duke Power’s service territory in the Carolinas.

 

Restoration efforts continue to focus on emergency situations such as downed power lines and restoring the "backbone" of the power delivery system, such as major circuits and substations. This enables the company to restore the largest number of customers more quickly.

 

The northern part of Duke Power’s service territory – in particular, Durham and Chapel Hill, North Carolina – suffered the most severe damage to electric equipment. Fallen poles, downed trees and downed electrical lines are extensive and will require rebuilding of some areas of the system.

 

The company projects that 90 percent of the outages will be restored by Wednesday evening, Dec. 11. 

 

  “We understand the inconvenience customers are experiencing, particularly during the cold weather,” said E. O. Ferrell, senior vice president of electric distribution for Duke Power. “We’re optimistic that with Saturday’s forecast for milder weather and less windy conditions, we’ll continue to make good progress in our power restoration efforts. We sincerely appreciate our customers’ patience.”

 

More than 10,000 employees, contractors and neighboring crews are dedicated to the power restoration efforts. While the most progress is made during the day and evening hours, Duke Power continues to work into the night and early morning hours to restore power.

 

On Thursday, Dec. 5, more than 1.2 million customers were without power – almost half of Duke Power’s customer base.

 

Power outages and downed power lines should be reported using the 1-800-POWERON

(1-800-769-3766) telephone line. If a customer has reported an outage, it isn’t necessary to call again unless the customer’s power remains off when a neighbor’s power is restored.

Major areas affected as of 8:30 p.m.:

North Carolina

South Carolina

Location

Number

 

Location

Number

 

 

 

 

 

Burlington

48,000

 

Anderson

4,100

Chapel Hill

32,600

 

Chester

1000

Charlotte

226,000

 

Clemson

Cleared

Durham

89,000

 

Greenville

52,000

Gastonia

54,000

 

Greenwood

1700

Greensboro

65,500

 

Greer

13,800

Hendersonville

47

 

Lancaster

20,000

Hickory

45,900

 

Spartanburg

46,600

  High Point

42,500

 

 

 

Kannapolis

27,700

 

 

 

Lenoir

4500

 

 

 

Marion

2300

 

 

 

Mooresville

21,200

 

 

 

North Wilkesboro

4900

 

 

 

Rutherfordton

10,800

 

 

 

Salisbury

56,800

 

 

 

Shelby

18,600

 

 

 

Winston-Salem

10,600

 

 

 



 

SATURDAY, DEC. 7, WE WILL PROVIDE UPDATES ON OUR MEDIA OUTAGE UPDATE LINE AT 704-382-8333 ON THE FOLLOWING SCHEDULE:

 

7:30 a.m.

11 a.m.

4:30 p.m.

9:30 p.m.

 

PLEASE PRESS OPTION 1. THIS OPTION WILL ALSO ALLOW YOU TO LEAVE A MESSAGE.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

Contact: Media Relations - Joint Information Center
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