News Release
Dec. 06, 2002

DUKE POWER CREWS AND REINFORCEMENTS TACKLE OUTAGES; VITAL SERVICES RESTORED IN MOST AREAS

  CHARLOTTE – Restoration continues today as nearly 10,000 Duke Power employees, contractors and neighboring crews help restore electrical power to more than one million customers affected by a winter storm that hit North Carolina and South Carolina this week.

 

“We are making solid progress to restore power to the Carolinas, and are working as quickly and safely as possible. We have restored power to virtually all vital services throughout our service territory, which include municipal water and sewer systems, hospitals and fire and police departments,” said E. O. Ferrell, senior vice president of electric distribution for Duke Power. 

“Right now, we expect to have 90 percent of our outages restored by Wednesday evening, Dec. 11. This is a more rapid restoration than the February 1996 ice storm, which caused 660,000 outages.”

 

“Our workers today include 2,000 workers from as far north as Ohio and as far south as Florida, to our restorations efforts,” said Ferrell. “We hope that today’s warmer temperatures will help spur our progress to restore power to our customers. But it will take several days to restore all outages. We appreciated our customers’ patience.”

 

Ferrell pointed out that customers who have gone some time without power may forget about appliances and other electrical devices that were left on when power service was interrupted. “From a safety standpoint we’re emphasizing to our customers that now is a good time to double-check everything in their home or business and ensure that it won’t be turned on and left on unattended when power is restored.”

 

Power outages and downed power lines should be reported using the 1-800-POWERON (1-800-769-3766) telephone line. If a customer has reported an outage, it isn’t necessary to call again unless the customer’s power remains off when a neighbors’ power is restored.

 

Major areas affected as of 11:00   a.m.:

 

North Carolina

South Carolina

Location

Number

 

Location

Number

 

 

 

Anderson

20,600

Burlington

62,000

 

Chester

3,200

Chapel Hill

39,000

 

Clemson

215

Charlotte

270,000

 

Greenville

98,000

Durham

109,000

 

Greenwood

7,500

Gastonia

59,000

 

Greer

25,800

Greensboro

105,000

 

Lancaster

35,800

Hendersonville

400

 

Spartanburg

97,000

Hickory

67,000

 

 

 

  High Point

52,000

 

`

 

Kannapolis

34,600

 

 

 

Lenoir

7,900

 

 

 

Marion

3,000

 

 

 

Mooresville

25,000

 

 

 

North Wilkesboro

10,000

 

 

 

Rutherfordton

18,000

 

 

 

Salisbury

57,000

 

 

 

Shelby

34,000

 

 

 

Winston-Salem

24,000

 

 

 



 

WE WILL BE PROVIDING UPDATES ON OUR MEDIA OUTAGE UPDATE LINE AT 704-382-8333 ON THE FOLLOWING SCHEDULE:

 

4:30 p.m.

9:30 p.m.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

 

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Contact: Media Relations - Joint Information Center
Phone: 704-382-8333
24 Hour Phone: 704-382-8333
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