News Release
Dec. 06, 2002

DUKE POWER CREWS, REINFORCEMENTS CONTINUE TO TACKLE OUTAGES; COMPANY STRESSES SAFETY, PATIENCE

– Friday will mark the second full day of Duke Power’s restoration efforts to more than one million customers in North Carolina and South Carolina. Nearly 8,000 employees, contractors and neighboring crews will be bolstered today by up to 2,000 additional workers, and the company projects that warmer temperatures will further aid service restoration.

 

“We’re continuing to deploy every available resource to move this work forward steadily and safely,” said E. O. Ferrell, senior vice president of electric distribution for Duke Power.  “We are particularly grateful for the patience and support of our customers – for both our local crews and those that have come a good distance to help us out.”

 

“Throughout the day on Thursday we continued to have something of a see-saw effect with our progress as branches, trees and wires continued to respond to freezing, thawing and refreezing,” said Ferrell. “We ended the day with more than a million of our customers still without electrical service, but we’re optimistic that our growing resources and improved weather will combine to everyone’s advantage.”

 

Ferrell pointed out that customers who have gone some time without power may forget about appliances and other electrical devices that were left on when power service was interrupted. “From a safety standpoint we’re emphasizing to our customers that now is a good time to double-check everything in their home or business and ensure that it won’t be turned on and left on unattended when power is restored.”

 

Power outages and downed power lines should be reported using the 1-800-POWERON (1-800-769-3766) telephone line. If a customer has reported an outage, it isn’t necessary to call again unless the customer’s power remains off when a neighbors’ power is restored.

 

Major areas affected as of 5:00 a.m. are:

 

North Carolina

South Carolina

Location

Number

 

Location

Number

Brevard

6

 

Anderson

23,000

Burlington

60,000

 

Chester

3,400

Chapel Hill

39,000

 

Clemson

300

Charlotte

248,000

 

Greenville

82,000

Durham

109,000

 

Greenwood

7,400

Gastonia

58,000

 

Greer

23,000

Greensboro

93,000

 

Lancaster

40,000

Hendersonville

800

 

Spartanburg

98,000

Hickory

63,000

 

 

 

  High Point

52,000

 

 

 

Kannapolis

36,000

 

 

 

Lenoir

9,000

 

 

 

Marion

3,000

 

 

 

Mooresville

27,000

 

 

 

North Wilkesboro

10,000

 

 

 

Rutherfordton

17,000

 

 

 

Salisbury

50,000

 

 

 

Shelby

34,000

 

 

 

Winston-Salem

22,000

 

 

 



 

WE WILL BE PROVIDING UPDATES ON OUR MEDIA OUTAGE UPDATE LINE AT 704-382-8333 ON THE FOLLOWING SCHEDULE:

 

11 a.m.

4:30 p.m.

9:30 p.m.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

 

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Contact: Media Relations - Joint Information Center
Phone: 704-382-8333
24 Hour Phone: 704-382-8333
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