News Release
Dec. 05, 2002

DUKE POWER CONTINUES TO RESPOND TO WORST STORM IN COMPANY'S HISTORY

CHARLOTTE, N.C. – More than one million Duke Power customers are without power as a result of a severe winter ice storm.

 

“We’ve never seen this much damage affecting our entire system -- from Anderson, S.C., to Durham, N.C.,” said E.O. Ferrell, senior vice president of electric distribution for Duke Power. “We’ve seen one-half to one inch of ice throughout the service area. Compounding the problem is that many trees have not lost all their leaves, causing limbs to break under the weight.”

 

Scouting crews have spent the day assessing the damage from the ice storm. The full extent of the damage may not be known until sometime Friday.

 

“More than 4,000 Duke Power employees are responding to this storm. We are also expecting up to 2,000 people from neighboring utilities as far north as Michigan and as far south as Florida to arrive tomorrow to help us with this recovery,” said Ferrell. “We are restoring power, focusing on the lines from the substations first. It will be several days before we have service restored across the system.”

 

Our biggest concern is the refreezing we expect to see tonight due to low temperatures. Warmer temperatures tomorrow should help us make progress,” said Ferrell.

 

Power outages and downed power lines should be reported using the 1/800-POWERON (1/800-769-3766) telephone line. If a customer has reported an outage, it isn’t necessary to call again unless the customer’s power remains off when a neighbor's power is restored.

 

Major areas affected as of 4 p.m. are:

 

North Carolina

South Carolina

Location

Number

 

Location

Number

Brevard

360

 

Anderson

21,300

Burlington

55,700

 

Chester

4900

Chapel Hill

36,500

 

Clemson

1200

Charlotte

264,000

 

Greenville

98,200

Durham

105,000

 

Greenwood

8700

Gastonia

58,000

 

Greer

21,000

Greensboro

82,000

 

Lancaster

33,400

Hendersonville

1700

 

Spartanburg

93,000

Hickory

50,600

 

 

 

  High Point

45,000

 

 

 

Kannapolis

33,300

 

 

 

Lenoir

8100

 

 

 

Marion

4600

 

 

 

Mooresville

25,000

 

 

 

North Wilkesboro

10,200

 

 

 

Rutherfordton

17,700

 

 

 

Salisbury

54,000

 

 

 

Shelby

29,500

 

 

 

Winston-Salem

23,800

 

 

 



 

WE WILL BE PROVIDING UPDATES ON OUR MEDIA OUTAGE UPDATE LINE AT 704-382-8333 ON THE FOLLOWING SCHEDULE:

 

6 a.m.

11 a.m.

4:30 p.m.

9:30 p.m.

 

Duke Power, a business unit of Duke Energy, is one of the nation’s largest electric utilities and provides safe, reliable, competitively priced electricity to approximately two million customers in North Carolina and South Carolina. Duke Power operates three nuclear generating stations, eight coal-fired stations, 31 hydroelectric stations and numerous combustion turbine units. Total system generating capability is approximately 19,300 megawatts. More information about Duke Power is available on the Internet at: www.dukepower.com.

 

Duke Energy is a diversified multinational energy company with an integrated network of energy assets and expertise. The company manages a dynamic portfolio of natural gas and electric supply, delivery and trading businesses – meeting the energy needs of customers throughout North America and in key markets around the world. Duke Energy, headquartered in Charlotte, N.C., is a Fortune 500 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available on the Internet at: www.duke-energy.com.

 

Contact: Media Relations -- Joint Information Center
Phone: 704/382-8333
24 Hour Phone: 704/382-8333
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