News Release
Oct. 29, 1999

DUKESOLUTIONS TO EXPAND “SUPPLIER NEUTRAL” RETAIL APPROACH

CHARLOTTE, N.C. -- DukeSolutions, a Duke Energy subsidiary specializing in integrated energy services for large end-use customers, has announced a restructuring of its end-user electricity and natural gas services to better serve the needs of business-to-business end-user customers.

DukeSolutions will expand its energy supply management services, acting as an aggregator of energy demands with a "supplier neutral" focus. In addition, DukeSolutions will continue to actively evaluate opportunities to derive value from its existing end-user energy supply business, which focuses on end-user supply origination.

"We believe it’s in the best interest of our customers and DukeSolutions to focus our market knowledge, analytic systems and expertise to provide seamless energy supply management services in all domestic markets without regard to the source of supply," said Charles Watkins, DukeSolutions president. "Our energy supply management focus will be on reducing customer costs, improving reliability and managing customers’ energy risks as a customer procurement advocate. Until the market has more standardized national or regional protocols, we must focus on what’s in the best interest of our customers. Serving as a customer procurement advocate means we must stay supplier neutral seeking the best energy value regardless of the source." Watkins said.

It is increasingly apparent that a national deregulated retail energy market with more standardized protocols is years down the road. DukeSolutions recognizes the reality that no single end-user electric or natural gas supplier can be service and price competitive in every market. To maintain the level of service and competitive energy pricing customers have come to expect and deserve, DukeSolutions must continually develop optimum solutions with no bias toward energy supplier preference. This ensures that customers receive maximum benefit from DukeSolutions as their energy services provider, providing ongoing customer value.

DukeSolutions is one of the fastest growing energy services companies in North America. The company helps customers optimize their energy assets and increase their bottom-line financial performance through integrated energy solutions. Serving industrial, commercial, institutional and governmental customers, DukeSolutions implements a full range of energy services including energy supply management, reliability and risk management, on-site utilities, generation, information management and efficiency and productivity services. DukeSolutions is a wholly owned subsidiary of Duke Energy. For more information visit http://www.dukesolutions.com.

Duke Energy (NYSE:DUK) is a global energy company with more than $29 billion in assets. Headquartered in Charlotte, N.C., the company reaches into more than 50 countries, producing energy, transporting energy, marketing energy and providing energy services. In the United States, Duke Energy companies provide electric service to approximately two million customers in North Carolina and South Carolina; operate interstate pipelines that deliver natural gas to various regions of the country; and are leading marketers of electricity, natural gas and natural gas liquids. Additional information about the company is available on the Internet at: www.duke-energy.com

Contact: Bryant Kinney
Phone: (704) 382-2208
24 Hour Phone: (704) 382-8333
Email: media-relations@duke-energy.com
Contact: Rick Wirth
Phone: (704) 373-6611
24 Hour Phone: (704) 382-8333
Email: media-relations@duke-energy.com