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Media Contacts

24-Hour Media Contact Information:800-559-3853 (DUKE)

For non-media related requests and information, including business and vendor solicitations,please use the general contact form.

Mailing Address
Duke Energy is based in Charlotte, N.C., with substantial operations in Raleigh. Our corporate address is:

550 South Tryon Street
Charlotte, NC 28202

Duke Energy Customer Service PhoneNumbers

  • Carolinas: 800-777-9898
  • Indiana: 800-521-2232
  • Ohio/Kentucky: 800-544-6900


DukeEnergy Progress Customer Service Phone Numbers

  • Carolinas:
    919-508-5400 Raleigh
    800-452-2777 Other
  • Florida:
    727-443-2641 Pinellas
    407-629-1010 Orlando
    800-700-8744 Other