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Media Contact Information Duke Energy 24-Hour Media Line: 800-559-3853 (DUKE)

(Alternate phone number should the above 800 number not work : 704-382-8333)

For non-media related requests and information, including business and vendor solicitations, please use the general contact form.

Mailing Address
Duke Energy is based in Charlotte, North Carolina. Our corporate address is: 

550 South Tryon Street
Charlotte, NC 28202
704-594-6200


Customer Service Phone Numbers

  • Carolinas: 800-777-9898
  • Indiana: 800-521-2232
  • Ohio/Kentucky: 800-544-6900