Report an Outage

Report Electric Trouble:
To report electric trouble online, click here.
To report electric trouble by phone, call 513-651-4182 or toll-free 1-800-543.5599.
Do not send an email.

Report Gas Trouble:
For safety reasons, please telephone us directly to report trouble.
Local Call: 513-651-4466
Toll-free: 1-800-634-4300
Do not send an email.

For customer service inquiries, click here.