Natural Gas Safety
Duke Energy cares about your safety, and wants you to enjoy the comforts and convenience that natural gas provides. We encourage you to read these important gas safety tips and share them with your family and friends.
Natural gas can be a safe and reliable fuel when used properly. But, like any other source of energy, natural gas can be hazardous, and must be used and treated with care. We invite you to take an online Gas Safety Awareness Survey.
- Gas Leaks
- If you smell a gas odor, leave the premises immediately and report it.
- Pipeline Safety
- Natural gas pipelines are among the safest methods of transporting energy.
- Carbon Monoxide
- Learn about possible causes and safety precautions concerning carbon monoxide.
- Gas Scratch & Sniff Card
- Teach everyone in your family to recognize the smell of a natural gas leak.
- Integrity Management
- We work hard to keep our natural gas facilities and operations safe, secure and reliable.
- Historically Safe
- Natural gas is historically safe, but it can be hazardous. Learn more about why it must be treated with respect.
- System Damage
- Find out where to call before digging in the ground. It’s the law.
- Flexible Gas Connectors
- Flexible gas connectors are corrugated metal tubes used to attach gas appliances to a home or building’s natural gas supply pipes. Some older, uncoated brass flexible gas connectors can corrode or break and cause a serious gas leak, fire or explosion.
- Important Message about Sewer Lateral Work
- Duke Energy is replacing natural gas mains where they may have been installed with directional drilling or other trenchless technologies. If the location of existing utilities is unknown, damage can occur and be undetected until future work is performed.
- Natural Gas Safety in Your Home
- Routine maintenance of natural gas appliances will ensure that your appliances are safe and efficient. Learn more about natural gas safety in your home. (pdf, 293.88 KB)
- Natural Gas Odorant Fade
- We odorize natural gas delivered through our natural gas system. Even though odorant is added to natural gas to assist in the detection of leaks, you should not rely solely on your sense of smell to determine if a gas leak has occurred or is occurring. (pdf, 36.32 KB)