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Outage Information

Due to system maintenance Duke Energy outage information will be unavailable until Sunday around Noon.

If you are a member of the public and need immediate outage information, please contact our outage reporting line at: Duke Energy Ohio-Kentucky: 800.543.5599.

If you are a member of the media and need immediate outage information, please contact our 24-hour media line at: 800.559.3853.

Thank you for your patience!

Keeping your power on is a priority for Duke Energy, but circumstances beyond our control can cause power outages. We want to take every step we can to safely restore your service as quickly as reasonably possible.

Report Electric Outage

  • Toll free: 1-800-543-5599

Report Gas Trouble
For safety reasons, please telephone us directly to report gas trouble.

  • Toll free: 1-800-634-4300

Streetlights and Rental Outdoor Lights
Duke Energy maintains numerous outdoor lights to help promote safety and security in public areas. Use the forms below to report outages or trouble.

Report a Tree Problem
Call us or use our online form to alert us of a tree that may be growing too close to our power lines.

Emergency Electric Procedures
In the event of an energy emergency, Duke Energy will follow these procedures to alleviate the emergency conditions.