Online Services

What is it?
Online Services provides many of our business customers the freedom to manage energy bills online. Online Services is designed for our business customers with 5 or less accounts.
 
Sign up for Online Services  |  Log in to Online Services  |  FAQ

To register for Online Services, you will need your Duke Energy account number and meter number — both are located on your bill. After registering, you will have access to your account information and other benefits. 

Why Sign up for Online Services?
  • View and pay your bills online with e-Bill.
  • Check the amount and due date of your current bill.
  • Access your billing and usage history.
  • Update the phone number or your e-mail address for your account.
  • Request service to be turned on at a new location or stop service at an existing location served by Duke Energy.
  • Report an outage for your account.
  • Access your company's meter reading schedule.

Have Questions? Contact Us.