Gas FAQs

What affects the natural gas prices?

Long term, weather has been and remains the biggest single factor driving the price of natural gas. In recent years, the prices of competitive fuels, such as oil, have also had an increasing influence and upward impact on natural gas prices. Despite these increases, Duke Energy still remains one of the lowest cost gas providers in the region.

Is this occurring only in our area, or nationwide?

The price of natural gas has increased throughout the United States.

Is this increase permanent or temporary?

Duke Energy cannot predict whether gas prices will continue to increase or fall. However, it is possible that natural gas prices will remain high over the next few years, depending on weather and new supplies of gas coming into the market.

Why doesn't Duke Energy absorb the cost increases, instead of passing them along to customers?

Duke Energy does not make any profit from supplying natural gas. We simply pass the cost of the gas on to our customers. Conditions such as extreme weather or changes in the price of natural gas can create unexpected shifts in the price paid for natural gas by customers across the country, including customers of Duke Energy.

How can I better manage my energy bill?

Duke Energy offers your business two Budget Billing plans that make managing your cash flow easier by providing predictable monthly payments. Both options adjust periodically based on your actual usage.

How can I take control over the amount of energy I use?

Duke Energy offers your business several energy management options to help manage your energy costs.

Business Services Newsletter – Our Duke Energy Business Services Newsline For Your Business is a free electronic newsletter filled with information about energy efficiency, industry trends and Duke Energy products and services.

Energy Saving Tips - Take advantage of these money-saving tips to help manage your energy costs.

Energy Efficiency Incentive Program – Receive cash incentives for installing high efficiency equipment that can help reduce your energy usage and cut your operating expenses.

Online Business Energy Analysis  – This tool provides a quick example of how energy saving measures could lower your energy costs. It estimates how different business practices and/or equipment could save you money.