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Shareholder Communication with Board of Directors

All correspondence addressed to the Board of Directors or to one or more members of the Board of Directors should be sent to the Corporate Secretary at the following address:

Corporate Secretary
Duke Energy Corporation
P. O. Box 1006
Charlotte, NC 28201-1006

All correspondence received by the Corporate Secretary will be promptly acknowledged and reviewed by the Corporate Secretary, who will determine whether the correspondence should be forwarded immediately to the Board of Directors or any member of the Board of Directors or whether the correspondence should be presented to the Board of Directors at its next regular meeting. The Corporate Secretary will consult with the Chairman of the Corporate Governance Committee if there is a question concerning the need for immediate review by the Board of Directors or by any member of the Board of Directors.

Correspondence to the presiding director of the nonmanagement directors may be sent to the following address:

Presiding Director
Duke Energy Corporation
c/o Corporate Secretary
P. O. Box 1006
Charlotte, NC 28201-1006

The Corporate Secretary will forward any such correspondence, unopened, to the Chairman of the Corporate Governance Committee, who will review the correspondence and make it available to the presiding director who is selected for the next meeting of nonmanagement directors. The presiding director for each meeting of the nonmanagement directors is chosen on an ad-hoc basis by the directors present at each such meeting.