Request a letter of Reference

If you are moving, you may need to provide your new energy provider with a Letter of Reference. To receive this information from Duke Energy, complete and submit this convenient online form. Please note: This request will include the following information if applicable: number of non-pay disconnect notices issued and times disconnected for non-payment, as well as number of late payments and number of returned checks.

For security purposes, we will not send this confidential information via e-mail.

Request a Letter of Reference
 Information released only to individual listed on the account.
(*) Denotes required field
Basic Information:
Name of Person Placing Request:*
Relationship to Name on the Account:*
Contact Phone Number:*
For Account Verification:
Prefix
First Name:*
Middle Initial
Last Name:*
E-mail Address:*
Account number if known:
Service Address Information:
Is Service Active?* Yes No
If your account is no longer active, what was the month and year in which your service was shut off?
 
Address:*
Apt:
Floor:
City:*
State:*
Zip:*
How would you like to receive your request?* Mail Fax
Mailing Address Information:
Mailing Name:
(Will be mailed only to the person listed on the account of record)
Mailing Address:
City:
State:
Zip:
Fax Information:
Fax Name:
(Will be faxed only to the person listed on the account of record)
Fax Number:

Please verify all entries and make any necessary changes. Click the submit button once and you will receive a confirmation shortly.