Keeping the lights on is a priority for Duke Energy. Sometimes there are circumstances beyond our control when you will lose power. When you need to report outages, you can either call us or use the appropriate online forms for streetlights, outdoor lights or tree-trimming requests.
To Report Electric Trouble Duke Energy electric customers: For safety reasons, please telephone us directly to report trouble. Do not send an e-mail. Toll-Free Number: 1-800-343-3525
Find out where power outages are located in the Indiana service area. Outages are grouped by county served and lists the number of outage cases and the approximate number of customers affected. This information is updated each hour.
Duke Energy crews typically work to restore service using a method that will restore power to the most people effected first. A diagram provides a simplified look at how your power is restored.
