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Report an Outage

Due to technical difficulties being experienced by our telecom provider, Duke Energy's 800 and 888 phone numbers are down. We apologize for the inconvenience. Please try again at a later time.

How Can I Report an Outage?

For safety reasons, please telephone us directly to report a power outage. We will make every effort to restore power as quickly and safely as possible. Be prepared to provide your address, phone number or electric account number.

Call toll-free 1-800-343-3525. Do not send an e-mail.

To submit Outdoor Light Outages/Repair requests, report Streetlight Outages or submit a request for Tree Trimming, please use the following links: