Streetlight Outage

Duke Energy needs your help keeping our communities safe. To make it easier for you to notify us when a streetlight is no longer working properly, we have created this convenient online form. Simply complete this form and submit it to us.

If there is damage to the streetlight, call our Customer Service Department toll-free at 1-800-543-5599 to report the damage. Thank you for your assistance.

* Indicates a required field.

Contact Information

Please enter your first and last name.

Please enter your phone number.

xxx-xxx-xxxx

Please enter your e-mail address.

Enter a valid e-mail address and re-enter to confirm.

Please confirm your e-mail and check to ensure it matches the field above.

Account Information

Please enter your account number.

Please enter your service address.

Please enter your city.

Please enter your state.

Please enter your zip code.

Streetlight Information

Please enter condition of light.

Please enter if there is damage to the light.




(e.g., cover is broken, bulb broken out, wires hanging)
(i.e. S.E. corner of 1st and Elm in front of Subway)

Please enter location of the pole